Contact Information

Scale your business with a reliable partner, an industry expert.

✉️ Before You Start

  • Everything FREE until you send out your first parcel from us. If you are beginner, Please start with Aliexpress. Back to us when you scale(minimal 10 orders/day).
  • Knowing the cost day 1, All-inclusive pricing with no long term contracts or hidden fees.
  • 1 to 1 customer service. Quick response to solve problem on-the-spot.
  • 30+ Private air line to delivery parcel worldwide as fast as 4 days.
  • Our software support most of the ecomerce platforms.
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Frequently Asked Questions

While you have stock in our warehouse, we ship out in 24H once receive your orders in ERP

Yes,we can put your thank you card or branding card into the parcle, and we also work with packing factories to help you customized your branding package.

95% of the parcel will arrive in 3-10 days. We are constantly seeking for the fastest while price competive lane for dropshippers.

If you becomes aware of any claim or potential claim in respect of defective Product liability arising from a delivery of any Products it shall immediately inform our team in writing providing all necessary information/documentation to enable our team to take any appropriate action. you may require our team to give all reasonable assistance, at our team’s cost, to enable to defend both their reputation. you shall not, without the prior written authorization of our team settle any such claim.

Our team prides itself on providing the best service in order fulfillment, and for your peace of mind we guarantee the following:

  • Any products damaged or broken on arrival will be resent by us
  • Any packages that are completely lost in transit will be resent by us

What we do not guarantee:

  • Any packages that are lost in customs
  • Packages lost because the buyer inputted their addresses incorrectly
  • Packages lost / returned because the buyer refused the package for whatever reason and marked returned to sender
  • Packages not deliverable because buyer was not able to receive the package after multiple attempts
  • Products that become defective after prolonged usage
  • Packages that arrive after the expected shipping time during periods of unexpected delays (logistics chain disruptions, extraordinary events, etc.)

For parcel which costs(product cost + shipping fee + handling cost) over 15USD, We do not provide resent gurantee. We suggest customer to set up shipping insurance fee on these products to lower the risk and avoid losing money.

We have a minimum of 10 orders per day, per product. If you do not have the daily volume yet, but are confident about your product we can also work with you if you initially commit financially to 30 worth of orders to get started.

The time it takes to prepare a quote depends highly on the product itself. We typically respond in 24H, but sometimes it may take longer, and we may reach out for additional questions. The reason we might take longer is that for every product we call the factory (rather than just source on Alibaba) to ensure we start with a good relationship and ensure best quality of products sourced.

We quote you on the total order cost, including the product cost and shipping cost for each country. There are no additional hidden fees on top of these costs.

We always source from large, established factories with a strong track record, and make sure that they have in place proper QC (quality control) processes. Additionally, we conduct our own QC to ensure that the products we are shipping out are of high quality.

Sometimes though, especially for newer products on the market, there may be some unforeseen defects. In these cases please provide us your customer feedback and we will continue to iterate with our factory to ensure constant improvements to make sure you have the best version of the product currently on the market.

Our team will provide you with a detailed listing of all items shown in the photos. These prices include transportation to the delivery point. Prices will be subject to adjustment at the commencement of each new Agreement/Year. You will pay all fees and charges incurred with each item shipped by our team directly to the End. The Drop Shipping Fee is included in the price quoted for each item.

You agree that it is the sole responsibility of you to collect, report and remit all taxes to the correct tax authority for all business transactions, sales or revenue stemming from the sales of our team’s products. you further agrees that our team is not obligated to determine whether a sales tax applies and is not responsible to collect report or remit any tax information arising from any transaction involving the images or photos provided.

We provide tracking numbers to you AFTER we received your payment to lock the payment from paypal. the order can be processed and shipped out later once we get stock(in 3 days for the inital batch). unlike many other agents who might provide you tracking numbers long before the product is even shipped. We can follow strict rules that upload tracking only the order is shipped out. You can choose as you like.

No. We only work with high volume clients that we individual source and purchase products for. To protect their privacy we have a very strict policy of not recommending products.

We have been working with them since we start our business, Besides them, we have developed a bunch of our teams who has fast and stable delivery time to different countries.

Before we start working together, we will quota you price with everything included on each SKU, You might pay us beforehand to buy stock or arrange payment according to your orders coming in, We will source after received you payment, You can pay via Paypal(Friend and Family Pay), Transferwise, Payoneer and wire transfer as you like.

Our primary fulfillment center is based in Shenzhen, China